Information we collect
When you submit the contact form, we receive the details you provide, such as your name, email address, company, website, cloud provider, timeline, and project message. We may also receive basic technical logs and website usage information, such as pages viewed, referral source, browser or device category, and approximate region.
How we use it
We use inquiry data to respond, understand whether Cloud1 can help, prepare a proposal, and protect the form from abuse. Website usage information helps us understand which content and contact paths are useful. We do not sell personal information.
Analytics
This website uses Google Analytics to measure page visits and interactions such as contact, WhatsApp, email, and form actions. We do not intentionally send contact-form contents, names, email addresses, or WhatsApp numbers to Google Analytics. Google Analytics may use cookies or similar technologies according to your browser and regional settings.
Service providers and retention
The website may use hosting, form-processing, analytics, email, and workflow providers to operate the site and deliver your inquiry to our team. We retain inquiry information only for as long as it is reasonably useful for the conversation, business records, security, or legal obligations.
Your choices
You can ask us to review, correct, or delete information you submitted by emailing hello@cloud1.id. We may need to keep limited records where required for security, contractual, or legal reasons.
Contact
The responsible company is PT Cloud One Global, Indonesia. This notice was last updated on July 29, 2026.